St Mark's Hospital

St Mark's Hospital 2024-04-22 Person 5 5 0

Reception staff were pleasant and welcoming. Physiotherapist [name removed] was friendly, knowledgeable, patient, professional and thorough.

N/A

St Mark's Hospital 2024-04-22 Person 3 5 0

When I was sent home on people to places transport the dirty bedding off my bed that morning was loaded on board in a white laundry bag, we discovered it on unloading at home it was given back to the OT who followed me home , with infection control in mi d this is not acceptable at all you do not discharge patients home with dirty hospital bedding.

More specialist physio to meet needs , activities that do not treat patients like children. Remembering we have names we are not a bed number a dear or a darling. And having lunch in the dinning room with staff sitting around a table loudly chatting over their issues and eating left over from the meal service and not interacting with patients in the dinning area, was not professional or nice. The physio area also in the dinning area not good.

St Mark's Hospital 2024-04-22 Person 5 5 0

Everything was 100%

Nothing else

St Mark's Hospital 2024-04-22 Person 4 5 0

I only gave a score of of good due to the long wait to get an appointment and discharging me before my problem was completely sorted out.

Faster to access service

St Mark's Hospital 2024-04-22 Person 5 5 0

Excellent at every level . Thank you!

Don’t fix what’s not broke!

St Mark's Hospital 2024-04-22 Person 5 5 0

Everything was fine

I would have preferred to have a follow up appointment

St Mark's Hospital 2024-04-22 Person 5 5 0

Very kind and understanding

Nothing from your team- just a bit frustrated that I have to start again as I have arthritis of hip and knees and the referral was only for the hip.

St Mark's Hospital 2024-04-22 Person 5 5 0

Everyone was very helpful..

St Mark's Hospital 2024-04-19 Person 5 5 0

[name removed], the instructor, was extremely professional. The lessons were informative, allowing me to take home and apply a lot of the exercises from the course. The sessions were varied and tailored to your individual abilities. Overall, excellent instructor and a real asset to the hospital. Well done, [name removed].

N/A

St Mark's Hospital 2024-04-19 Person 5 5 0

[name removed] at St Marks is great. Easy to talk too. Very helpful to me with my neck and shoulder problems. Also helped with my anxiety. Exercises great. All very good. Receptionists lovely. Nothing made me feel at ease as I was nervous.

Nothing really was super happy with all of it